(Oranjestad)—Last year Aruba marked a milestone with the introduction of the first Ombudsman of Aruba. Jurima Bryson, appointed on October 1st 2024, is proud to represent Aruba and is prepared to help both locals and tourists with their concerns.
What is the role of the Ombudsman?
In a nutshell, the Ombudsman is the middle man between you and government or semi-government agencies. This means that as a local or as a visitor of Aruba, you can file a complaint to the bureau of the Ombudsman against government and semi-government agencies.
Already left the island? No problem. The Ombudsman of Aruba can still receive and handle your complaint even from abroad. You only have to provide a way for them to reach you.
Because this is the first time Aruba has an Ombudsman, the bureau office is still not in operation, but Ombudsman Bryson assured that the office will be open sometime in the second half of the year. In the mean time, you can follow the bureau on Instagram and Facebook. “We provide almost daily information so they can understand the role of the Ombudsman, what she can do for them and which kinds of complaints they can submit.”
Follow the ombudsman on Instagram: @ombudsmanaruba and Facebook: Ombudsman Aruba
